Contact
StarPlace is operated by Connect Plus Ltda (Brazil). A real person reads every channel below. If your message is about a specific order, include the order number — it is the fastest way to get it resolved.
Channels
Order support
/support — opens a ticket tied to your account and orders (sign-in required)
Community
Press & partnerships
Security & abuse reports
Privacy / data requests (DPO)
Vinicius Rocha Schroeder · contact@starplace.net
Postal address
Connect Plus Ltda — CNPJ 66.180.802/0001-39
Rua Doutor Lauro Gentio Portugal Tavares, 3400
Sítio Cercado — Curitiba/PR, 81920-000
Brazil
Before you write
Many questions are already answered on How It Works, Refunds & Chargebacks and Safety. For who we are and the entity behind the site, see About and Operator Identification.
We will never ask you for your RSI password, and we will never contact you first asking you to move a trade off StarPlace. A message doing either is not from us.