STARPLACE

Operator Identification

Last updated: 21 May 2026

StarPlace is operated by the legal entity identified below. This page provides the identification and contact channels required by the Brazilian Consumer Defense Code (CDC, art. 31), the Brazilian Civil Internet Framework (Marco Civil, Law 12.965/2014), the Brazilian General Data Protection Law (LGPD), the EU General Data Protection Regulation (GDPR), and applicable anti-money-laundering rules.

1. Operating entity

Legal name
Connect Plus Ltda
Trade name
Connect Plus
Legal form
Sociedade Empresária Limitada (LTDA)
Registration (CNPJ)
66.180.802/0001-39 — Federal Revenue of Brazil
Registered address
Rua Doutor Lauro Gentio Portugal Tavares, 3400 — Sítio Cercado, Curitiba/PR, 81920-000, Brazil
Country of incorporation
Federative Republic of Brazil
Operating scope
Global — services provided to users worldwide
Legal representative
Vinicius Rocha Schroeder (managing partner)
Primary website
starplace.net

2. Contact channels

General contact
contact@starplace.net
Support
/support (in-app)
Data Protection Officer (DPO)
Vinicius Rocha Schroeder · contact@starplace.net
AML / Compliance officer
Vinicius Rocha Schroeder · contact@starplace.net
Security / abuse
contact@starplace.net

3. Payment processor and key subprocessors

Payment processor
PayPal — PayPal (Europe) S.à r.l. et Cie, S.C.A. for EU; PayPal Pte. Ltd. for APAC; PayPal, Inc. for the US; PayPal do Brasil Serviços de Pagamento Ltda. for Brazil. PayPal acts as our processor for all card and wallet payments and as the custodian of funds during the order window.
Hosting
Hostinger International Ltd. (VPS in EU region; primary application servers)
Email provider
Hostinger SMTP (transactional email for sign-up, order updates, password reset)
Identity verification
Provided via the KYC features of the payment processor (PayPal Compliance) and, where required, a dedicated KYC provider before high-value payouts

A full and current list of subprocessors is available on request to contact@starplace.net.

4. Applicable law and jurisdiction

Governing law
Federative Republic of Brazil
Operator forum
Comarca de Curitiba, Paraná, Brazil — for any matter where the user is not protected by mandatory consumer law of their own jurisdiction.
Consumer forum
Consumers may always bring claims at the courts of their habitual residence (Brazilian CDC art. 101, I; EU Brussels I bis Regulation art. 18(1); equivalent provisions in other jurisdictions). Nothing in our policies removes that right.
Mandatory consumer rules
Where mandatory consumer-protection rules of a consumer's habitual residence are more protective than Brazilian law, those rules apply (Rome I, art. 6 for EU consumers).

5. Regulatory references

  • Data protection: Brazilian LGPD (Law 13.709/2018), EU GDPR (2016/679), UK GDPR, California CCPA — all addressed in our Privacy Policy.
  • Consumer protection: Brazilian CDC (Law 8.078/1990), EU Consumer Rights Directive 2011/83/EU, UK Consumer Contracts Regulations 2013 — see our Refunds & Chargebacks page.
  • AML / sanctions: screening against UN, OFAC, EU and UK consolidated lists; see our AML & KYC Policy.
  • E-commerce / platform liability: Brazilian Marco Civil da Internet (Law 12.965/2014), EU Digital Services Act (Regulation 2022/2065) where applicable.

6. Trademark notice

Star Citizen, Squadron 42, RSI, and Cloud Imperium Games are trademarks of Cloud Imperium Rights LLC. StarPlace is an independent platform and is not affiliated with, endorsed by, or sponsored by Cloud Imperium Games or any of its affiliates. See the Disclaimer.

7. Where to find each policy